Patient Care Assistant/Receptionist - Bridgnorth

Closing Date For Submissions: 

Wednesday, 12 June 2019

We are currently looking to recruit for a Patient Care Assistant/Receptionist to join our team, covering PCA duties on the Saturday, Sunday and Monday and then covering reception on Thursday and Friday.

Rota:

Sunday 14.15—18.00, 18.30—22.15

Monday 14.15—18.00, 18.30—22.15

Tuesday Off

Wednesday Off

Thursday 12.30—14.30, 15.00—19.15

Friday 08.30—13.00, 13.30—16.30

Saturday 14.15—18.00, 18.30—22.15

Weekly hours: 36.25

Responsibilities:

As receptionist, you will provide a friendly, efficient and effective service to our clients and their animals.  You will be responsible for:
•  Managing the reception area
•  Actively promoting the products and services of the practice
•  Accurately recording client and animal information on our IT system
•  Taking client payments and cashing up in a timely manner
•  Cleaning duties
•  Liaising with other branches

As a patient care assistant, your main duties will be:
•  Give nursing care to patients
•  Assisting vets and nurses in restraining animals for treatment
•  Cleaning, walking, and feeding of patients
•  Preparation of emergency and operating facilities
•  General cleaning and maintenance duties
•  Running internal lab samples
•  Answering emergency calls during the night for small animal, equine and farm clients
•  Troubleshooting emergencies with the ooh vet team
•  Manage the out of hours diary
•  Serve clients and take payments
•  To provide a friendly, efficient and effective service to clients

Skills & Qualifications:                
•  Previous experience as a receptionist or administrator is preferred
•  Excellent organisational skills and conscientious approach
•  Commitment to excellent client care
•  MS Office experience
•  Strong communication skills and an ability to influence others
•  GCSE (or equivalent) passes in Maths & English

Click here to apply