Patient Care Assistant/Receptionist - Bridgnorth

Closing Date For Submissions: 

Wednesday, 12 June 2019

We are currently looking to recruit for a Patient Care Assistant/Receptionist to join our team, covering PCA duties on the Saturday, Sunday and Monday and then covering reception on Thursday and Friday.


Sunday 14.15—18.00, 18.30—22.15

Monday 14.15—18.00, 18.30—22.15

Tuesday Off

Wednesday Off

Thursday 12.30—14.30, 15.00—19.15

Friday 08.30—13.00, 13.30—16.30

Saturday 14.15—18.00, 18.30—22.15

Weekly hours: 36.25


As receptionist, you will provide a friendly, efficient and effective service to our clients and their animals.  You will be responsible for:
•  Managing the reception area
•  Actively promoting the products and services of the practice
•  Accurately recording client and animal information on our IT system
•  Taking client payments and cashing up in a timely manner
•  Cleaning duties
•  Liaising with other branches

As a patient care assistant, your main duties will be:
•  Give nursing care to patients
•  Assisting vets and nurses in restraining animals for treatment
•  Cleaning, walking, and feeding of patients
•  Preparation of emergency and operating facilities
•  General cleaning and maintenance duties
•  Running internal lab samples
•  Answering emergency calls during the night for small animal, equine and farm clients
•  Troubleshooting emergencies with the ooh vet team
•  Manage the out of hours diary
•  Serve clients and take payments
•  To provide a friendly, efficient and effective service to clients

Skills & Qualifications:                
•  Previous experience as a receptionist or administrator is preferred
•  Excellent organisational skills and conscientious approach
•  Commitment to excellent client care
•  MS Office experience
•  Strong communication skills and an ability to influence others
•  GCSE (or equivalent) passes in Maths & English

Click here to apply