Coronavirus update

Rest assured we are working safely and will continue to provide care for your pets during the COVID-19 pandemic including local and national lockdowns.

In order to protect you and our colleagues we are working safely and whilst clients are not currently permitted to enter the practice premises, our team are still there to help with telephone consultations with the vet, pre-booked appointments in practice, or to order and pick up repeat medicines.

Please note that due to COVID-19 restrictions, our Mobile Vet service remains suspended at present. 

To help us with our new ways of working and to keep us all safe, please don’t attend the practice unless you have called us first and booked an appointment. Many thanks.

If you are concerned about the health or welfare of your pet, please contact us.

We are here to help if you need us

If we invite you to attend the practice, we’ll explain what you need to do, where your pet can be seen and we’ll make arrangements with you to safely collect your pet outside the premises, maintaining social distancing. We’ll contact you by phone to discuss the consultation and take payment.

In order to safely provide 24-hour emergency care for your pets at this time, the way you access emergency healthcare for your pet may not always be at your usual branch.

Flea and worm treatment and repeat medication

If you are due your next supply of flea and wormer treatment or repeat medication you can also request this via the website repeat prescription form.

Prior to dispensing your treatment, a member of our team will call you to take payment where applicable and arrange safe collection or postage options.

Advice on vaccinations during the Coronavirus (COVID-19) pandemic

Your pet’s vaccination may be postponed temporarily to minimise human travel and inter-person contact, therefore reducing transmission of Coronavirus (COVID-19) within the human population.
To ensure the ongoing safety of our staff, clients and patients, a limited number of vaccinations are being performed - prioritising those animals most at risk or most in need, whilst maintaining stringent biosecurity protocols. If your pet is already registered with us and receives reminders, we will contact you to arrange their vaccination as soon as conditions allow.

If you have a new puppy or kitten or have a specific query, our vets can give you advice regarding vaccinations and keeping your pet safe and happy. Please contact the practice and we will agree the best course of action.

Please be aware, the ability to safely vaccinate your pet is one of the many important factors to contemplate if you are thinking of getting a puppy or kitten during this period.

 

Please contact us if you have any specific questions or pet health concerns.