Advice

Always call us for help and advice rather than struggle with problems – most can be overcome with time and effort. The guides on this page will help you get started with answering some of the most common questions that pet owners have.

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“Worms” is a broad term for a range of parasites that can infect an animal (or humans in some cases). Although when talking about worms we are mainly talking about intestinal parasites (roundworms and tapeworms), there are also species that can exist in the lungs and airways such as lungworm.
You can spread the cost of your pet's vaccinations and other preventative healthcare with membership of our Healthy Pet Club! Just like humans, animals are susceptible to a wide range of illnesses and diseases. By vaccinating your pet you are protecting them against some serious life-threatening or...
Travelling abroad with your pet dog, cat or ferret? For now, you will need a pet passport. Pet travel during the Brexit transition period (31st January 2020 to 1st January 2021): You can travel with your pet to the EU under the current pet travel rules using your current UK-issued EU pet passport...
Neutering is a surgical procedure which removes the reproductive organs from an animal making it impossible for them to bear offspring. In male animals this involves castration (complete removal of the testicles) and in females this usually involves removing the ovaries and womb (more commonly...
It is now mandatory throughout the United Kingdom for all dog owners to have their dogs microchipped and recorded with a government compliant microchip database. There is currently no law extending this requirement to cats but we strongly recommend microchipping your cats too. Losing your pet is...
Pet insurance works like most other forms of insurance. A premium fee is paid monthly or yearly to an insurance company, who would then reimburse you for any major veterinary costs accumulated, should your pet fall ill. Most insurance policies also insure against third party injuries, theft and...
Fleas are small insects which are only just visible with the naked eye. They commonly infect many wild and domestic animals. They are a problem to animals and humans because of their need to feed on blood and therefore their need to spend part of their life cycle on a living creature. Although...
Euthanasia
Often referred to as ‘putting your pet to sleep’; euthanasia is a quick and peaceful procedure for your pet. Quality of life is an important issue and letting go of your much loved companion is never easy. Death is a difficult subject for many people, but making this painful decision is a positive...
Anaesthesia
When your pet needs to undergo surgery they will need to anaesthetised to ensure they don’t feel any pain, are immobile and remain unaware of what is happening. The process is very similar to how humans are anaesthetised and just like humans it is recommended to have intravenous fluid therapy (...
exotic pet advice tortoise hibernation parrot snake chicken
As well as dogs and cats we can cater for all manner of scaly, feathery and slimy friends! Here are some guides from Dr Niki on common problems in some of our more unusual pets.
Getting a new puppy, whether it’s your first, second (or tenth!) is an exciting experience. It can also be very daunting knowing that you are responsible for the care and well being of an animal that is going to be with you for many years to come. By starting on the right foot you and your puppy...
Advice for New Kitten Owners
Getting a new kitten, whether it’s your first, second (or tenth!) is an exciting experience. It can also be very daunting knowing that you are responsible for the care and well being of an animal that is going to be with you for many years to come. By starting on the right foot you and your kitten...